Not all moving quotes are created equal.
Price matters. But so do deposits, liability, cancellation terms, extra fees and what exactly “included” means. Here's how to compare movers before you hand over your stuff.
Get more than one estimate.
One quote tells you a price. A few quotes give you something to compare.
Try to give every company the same information: the same inventory, addresses, dates, stairs, elevators and special items.
Compare what's actually included.
The cheapest number on the page isn't necessarily the cheapest move. Find out what each company is actually promising for that price.
Learn the language of the estimate.
If you're planning an interstate move, you may run into a few different types of estimates. Those words matter.
$3,800 isn't always cheaper than $4,200.
A lower estimate can look great until the extras start appearing. Compare the total picture, not just the number printed in the biggest font.
Lower starting price — but packing materials, stairs, long carries or other services may be charged separately.
Higher starting price — but more of the services you actually need may already be included.
Find out who's actually moving you.
Especially for interstate moves, understand whether you're hiring the company that will physically move your belongings or a broker arranging the move with another carrier.
Get the company information in writing and verify applicable registrations and credentials before signing.
Ask what happens if something breaks.
Don't wait until your television has an exciting new crack in it to learn what protection you selected.
Ask the mover to explain the liability options available for your move, what each option covers and how a claim would work.
Does your insurance cover the move?
Maybe — but don't assume. Coverage for belongings during a move can depend on your policy, what caused the loss and who's handling your belongings.
If you're moving into a new home or apartment anyway, it's also a pretty good time to make sure the rest of your coverage still makes sense.
ASK CHARLEY →Pay attention to the deposit.
Before paying anything, understand how much is due, when the balance is due, whether the deposit is refundable and what payment methods the company accepts.
Read the cancellation terms.
Moving dates change. Closings get pushed. Plans fall apart. Before signing, know what happens if yours do.
Know the red flags.
A great price isn't much of a deal if the company makes you nervous before the truck has even arrived.
The 60-second mover test.
You've narrowed it down. Before choosing one, run through this list.
Moving is complicated enough. Insurance doesn't have to be.
New home? New apartment? New state? Tell Hey Charley where you're headed and we'll help make sure your coverage makes sense when you get there.
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